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My Role

Strategy

  • Measured team health using NNG's framework and gathered data to inform improvements.

  • Collaboratively measured design quality to generate metrics.

  • Quantified customer feedback themes.

  • Developed a value score based on company OKRs & vision.

Leadership

  • Developed outcome focused team OKRs to complement outcome driven culture drive.

  • Implemented feature level outcome driven OKRs, complemented by a set of metrics to drive.

The Team

Deliverables

Timeframe

2024

Defining Roles and Ownership

Defining Roles and Ownership

Defining Roles and Ownership

Defining Roles and Ownership

Problem: Lack of clear responsibilities led to poor accountability and inefficiencies.

Leadership in Action

Leadership in Action

Leadership in Action

Leadership in Action

Problem: Leadership’s influence on culture and behavior was inconsistent.

Aligning Objectives and Tracking Progress

Aligning Objectives and Tracking Progress

Aligning Objectives and Tracking Progress

Aligning Objectives and Tracking Progress

Problem: Unclear goals and lack of progress tracking affected team motivation and effectiveness.

Outcomes & Reflections

Looking Back

Outcomes & Reflections

Looking Back

Outcomes & Reflections

Looking Back

Outcomes & Reflections

Looking Back

Accountability and Efficiency: The establishment of design squads and clear roles led to improved accountability and a more efficient workflow.

Unified Leadership Influence: Effective leadership practices fostered a positive work culture and aligned team behavior with Thredd’s goals.

Motivated and Engaged Team: Team OKRs and the complexity value score rubric increased motivation and engagement, leading to better performance.

Improved Communication and Alignment: Enhanced communication and clear goals ensured that team efforts were aligned with Thredd’s mission and values.